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Guarantees

30 Day Money Back Guarantee

Simply call or email for a return authorization number  within 30 days of receipt, then return the item(s) in NEW CONDITION WITH ALL ORIGINAL PACKAGING to us for a refund.  NOTE: Items returned without a return authorization number will NOT be accepted.  Items returned that have been used, altered or without original packaging, in damaged packaging or with missing parts will be subject to a restocking fee at our discretion. Opened software and CDs are not returnable.

Best Price Guarantee

We believe that we offer the best combination of product, price and service in the country.  If you find a lower price on an individual, identical item (item must be in stock and ready to ship) at a Canadian retailer, we will meet or beat their price on your purchase, guaranteed. Just email us at [email protected] with a link to the address of the web page showing the same product at a lower price. (If their ad is a print ad, please fax it to (902) 624-0306 attn: Customer Service.) Clearance, factory reconditioned, damaged, pre-owned and reconditioned merchandise excluded. We define competitors as established retailers - not wholesalers, liquidators or auction sites.