Shipping

We only to ship to addresses in Canada.

We offer flat rate shipping across Canada based on the total value of the order being shipped to a single address.

While we process and ship orders within 2 business days, please note that if you order multiple items that include an item that is out of stock we reserve the right to delay shipping your order for up to a week if we believe we can ship your order complete within a week of your order being placed.

Once your order has shipped you will receive an email directly from the shipping carrier (our preferred carrier is Canada Post). This email contains the tracking number for your shipment and the expected delivery date.

We ship from our location in Nova Scotia except where otherwise noted in the product's description. All our products ship from Canada, so you will never pay customs or duties.   Depending on where you live in Canada; you should receive your order within 4 to 10 business days.  Some items may take longer and this is noted in the product's description.    Remote locations may also take a little longer.  Please email us with your delivery postal code if you require a more accurate delivery date or wish a quote to upgrade to Canada Post's Xpresspost (Air) Service (you'll need to specify which products are to be shipped and the destination postal code).

Backorders
In the event an item on your order is out of stock, we will ship it to you as soon as possible.   We reserve the right to hold your order while waiting for a backordered item if we believe we can ship your order complete within a week of your order being placed. We also reserve the right to cancel backorders on items of low cost due to the high cost of shipping.  In the rare case of an extended delay, we will contact you for further instructions.

Prices
All prices are in Canadian dollars and do not include taxes. No duties are applicable as all products ship within Canada.

Taxes
We're based in Nova Scotia.  As such, your order (items and shipping) is subject to applicable GST/HST based on delivery address as follows:

- 5% GST only for Alberta, Saskatchewan, Manitoba, Quebec, Prince Edward Island, Yukon, Nunavut and Northwest Territories
- 12% HST for British Columbia

- 13% HST for Ontario, New Brunswick and Newfoundland & Labrador
- 15% HST for Nova Scotia

Shipping Method
Orders are generally shipped using Canada Post Expedited Parcel service.  (Some products may ship via another service, at our discretion, or as noted in their product descriptions.)  All services are insured and traceable.  Depending on where you live in Canada; you should receive your order within 4 to 10 business days.  The fee you are charged is for both shipping and handling of your order.  We pack every order carefully, using appropriate and, wherever possible, recycled or biodegradable materials.

Returns
Simply call or email for a return authorization number within 30 days of receipt, then return the item(s) in NEW CONDITION WITH ALL ORIGINAL PACKAGING to us for a refund. NOTE: Items returned without a return authorization number will NOT be accepted. Items returned that have been used, altered or without original packaging, in damaged packaging or with missing parts will be subject to a restocking fee at our discretion. Opened software and CDs are not returnable.  (Christmas returns have an extension until January 31.)

2012 Holiday Shipping Recommended Deadlines

Be advised that our product selection, particularly weathervanes, may become limited as the holiday season approaches.   We recommend that you order early for the best selection.

* For the Birds Nature Shop recommends these dates based on Canada Post's Expedited Parcel guidelines and assumes no responsibility for parcels that may be delayed due to circumstances beyond our control (weather, equipment failures, etc.).   Please note that remote locations may require more time for delivery.   Please call or email us with your delivery postal code if you require a more accurate delivery date or wish a quote to upgrade to Canada Post's Xpresspost (Air) Service.